Frequently Asked Questions (FAQ) About Arts Deco Home

Welcome to the Arts Deco Home FAQ section! We know that shopping for home décor online comes with questions, especially when you’re looking for products previously found under the Arts Deco Home name. Below, we’ve answered the most common questions to help you shop with confidence. Please note that Arts Deco Home is an independent retailer offering a curated selection of Arts Deco Home-inspired and similar-style products. All information below is general guidance.

1. What is Arts Deco Home?
Arts Deco Home (artsdecohome.com) is an online destination for stylish, affordable home furnishings and décor. While we are not Arts Deco Home, we carry a wide range of products that match the aesthetic, quality, and functional design that Arts Deco Home fans love—from drapery and pillows to wall art and decorative accents.

2. Do you sell official Arts Deco Home products?
We do not sell direct Arts Deco Home-branded items. Instead, Arts Deco Home selects pieces that align with the Arts Deco Home style: modern, cozy, and accessible. You’ll find similar collections in terms of fabrics, color palettes, and room-by-room solutions.

3. Are the products on artsdecohome.com the same quality as Arts Deco Home?
Yes. We prioritize durable materials, careful stitching, and design longevity. Many customers note that our cushions, curtains, and rugs meet or exceed their expectations. If you have a specific item in mind, check the product description for material details and care instructions.

4. How do I know which size or color to choose?
Every product page includes a detailed size chart, color swatch descriptions, and multiple photos (including close-ups of fabric texture). For curtains and linens, we also list exact dimensions. If you’re unsure, use the “Ask a Question” feature on the product page—our team typically answers within 24 hours.

5. What is your return policy?
We accept returns on most unused, unwashed, and original-packaging items within 30 days of delivery. Custom or final-sale items (clearly marked) cannot be returned. Refunds are issued to your original payment method. Please note that return-related expenses are the customer’s responsibility unless the item arrived defective or incorrect.

6. My order arrived damaged or missing a piece. What do I do?
We’re sorry—that shouldn’t happen. Contact our support team directly through your order history page on artsdecohome.com within 72 hours of delivery. Include photos of the damage or a list of missing parts. We will send replacements or issue a refund after reviewing your case.

7. Do you offer design advice or room planning?
Yes! Visit our “Inspiration” blog on artsdecohome.com for styling guides, color pairing ideas, and room layouts. You can also chat with our online stylist (available during business hours) for personalized suggestions—no purchase required.

8. How can I track my order?
After your order is confirmed, you’ll receive an automated email with a tracking number once your package leaves our warehouse. You can also log into your account on artsdecohome.com and click “Order Status.” Tracking updates may take 24–48 hours to appear.

9. Do you sell gift cards?
Absolutely. Digital gift cards are available in any amount starting from $10. They never expire and can be used across all product categories on artsdecohome.com. Gift cards are delivered via email within minutes of purchase.

10. Can I change or cancel my order after placing it?
We process orders quickly, but you may be able to cancel or modify your order within 2 hours of placing it. Log into your account and look for “Modify Order.” After that window, your order enters fulfillment and cannot be changed—you would need to initiate a return upon receipt.

11. Do you ship outside the continental US?
Currently, artsdecohome.com ships only to addresses within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses at this time.

12. How do I clean and care for Arts Deco Home products?
Each product includes a care tag. General tips: machine wash cold for cotton curtains (gentle cycle, hang dry), spot-clean polyester cushions with mild soap, and vacuum area rugs regularly. Avoid bleach and high heat unless specified.

13. Are your products safe for homes with children or pets?
Many of our fabrics are stain-resistant and durable. Look for “Performance” or “Pet-Friendly” tags on pillow covers and upholstery items. We also offer removable, washable covers on most cushion products. Check individual listings for specific safety information like flame retardancy standards.

14. I saw a Arts Deco Home item online that is no longer available. Do you have something similar?
Possibly. Use our search bar and filter by category (e.g., “velvet curtains,” “geometric rug,” “faux linen table runner”). If you still can’t find it, email us a photo or description using the contact form on artsdecohome.com—we maintain a request list for future product planning.

15. How do I find answers to other questions not listed here?
Visit artsdecohome.com and click the chat icon at the bottom right corner. You can also submit a ticket through our “Help Center.” We aim to respond within one business day. For quick answers, check the product Q&A section under each listing—many customers share helpful tips.

16. Do you offer bulk discounts for hotels, Airbnbs, or offices?
Yes. For orders of 10+ identical items (e.g., curtains, throw pillows, or duvet covers), please reach out via the “Trade Program” page on our website. We provide tiered pricing and dedicated support for business buyers.

17. Why is the price different from what I remember at Arts Deco Home?
Arts Deco Home sources products independently from various manufacturers. While we keep prices competitive, costs may differ due to fabric sourcing, shipping materials, and quality upgrades. We regularly compare prices with similar retailers to ensure fairness.

18. Can I suggest a product you should sell?
Absolutely. At the bottom of every page on artsdecohome.com, you’ll find a “Product Suggestion” link. Tell us what Arts Deco Home item or style you miss, and we’ll evaluate adding it to our catalog. The most-requested items often get priority.

19. Do you have a physical store?
Arts Deco Home operates exclusively online at artsdecohome.com. This allows us to keep overhead low and offer more competitive prices than traditional brick-and-mortar stores. We do occasionally host pop-up events—follow our newsletter for announcements.

20. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Shop Pay. All transactions are encrypted and secure. We never store full payment details on our servers.

Final note: Arts Deco Home is not affiliated, sponsored, or endorsed by Arts Deco Home. Our goal is to serve customers who appreciate the Arts Deco Home-inspired modern home style. For any urgent issues, always go directly to your order dashboard on artsdecohome.com. Happy decorating!